Contact Us

Have questions or need assistance? We’re here to help!

  • Email: info@roothealthshop.com
  • Live Chat: Available 8 AM – 8 PM (Mon–Fri)

Feel free to reach out anytime. We look forward to assisting you!

Before you contact us, here are some answers to common questions :)

  • When will I receive my tracking number?
    You will usually receive your tracking number within 1 to 2 days.
    Track my order page

  • Why isn’t my tracking number working?
    It may take up to 5 days for your tracking number to activate once you receive it.

  • How fast is the delivery time?
    The delivery time is 7-30 Days.
    Shipping Policy

  • What is the exchange/return policy?
    We value your customer experience. If you have any problems with our products, we will gladly fully refund you. Refund Policy

Glow Starts With Balance

Hydrate, tone, and restore with our 100% natural jojoba toner — for calm, refreshed, radiant skin every day.

Bold Lashes, Zero Smudge

Define, lift, and lock in your look — all day, every day.